FAQs

General Questions

Here we try to answer some of the most common questions we are asked, but if you still have a question, please feel free to ask.

Who is Dan Hedges?
Dan is our skilled technician and has over 28 years’ experience initially in the body shop then on the road with a large national company before going out on his own. He wanted to be able to give his customers a more personal service, and take time to ensure his high standards are maintained. Dan is well known for his incredible attention to detail when it comes to repairing damage.
  • alloy wheel refurbishment
  • polishing, touching in paint work
  • panel resprays
  • panel repairs with blending
  • door mirror colour coding
  • bumper scuffs
  • panel replacements
  • bumper scuffs and cracks
  • alloy wheel refurb and re-colour
  • minor accident damage
  • high gloss machine polishing
  • colour coding
  • wing and bumper replacement
  • on the spot on site instant repairs
  • stone chips key scratches
  • scuffed and scratched wing mirrors
  • manufacturer’s computerised paint matching
  • colour coordinated textured bumpers
  • low cost to fit your budget
We can offer you a free quote, simply email or text us photos of the damage, and we will be in touch.
Because of the methods we use, the majority of repairs can be carried out within a few hours saving you the inconvenience of losing your car to a body shop for several days.
That depends. In the majority of cases the cost of the repair will be less than your excess and as you are not making a claim won’t affect your annual premium.
Small to Medium Area Repair Technique, or SMART for short, is the method our skilled technician uses to repair dents, scratches and damage to your car. It is a cost and time effective technique and can only be carried out by skilled auto bodywork technicians. It is used to remove scratches, scuffs and dents from paintwork.
No the paint system we use is not compatible with motorbike colour schemes.
My team and I are all based in Surrey (I live in Caterham) and we work in most areas in and around the M25, the A3 and the Surrey Sussex, Kent borders.
Yes. We have a tent to work in which enables us to work in all weather conditions and minimise disruptions for my clients.
When we arrive we will need to be able to park next to your vehicle, and have access to the car so will need the keys. Ideally, we will need off street parking but if this is a problem please call and chat this through with us. We will also need to be able to plug into a power source, but don’t worry we have a very long extension lead.
We treat every car as if it is our own, We’ve been passionate about cars for our entire lives. We will not sign off on a job until both we and our clients are completely satisfied. We think it’s important for you to hear from our other clients, you can see some of their feedback here and we are always happy to put you in touch with one of them direct if you’d prefer to hear a reference direct from the horses mouth.
We use a colour mixing scheme which enables us to match the paint colour perfectly.

Repairing a car rather than replacing a whole panel reduces waste, both helping the environment and saving you the customer money. We are passionate about reducing waste and we recycle as much or our waste as we can. Working with local recycling companies to repair and reuse as much as possible. Fully embracing the saying "make do and mend".

Scratches and dents can devalue your car and affect its resale price, unfortunately lease companies all too often overcharge for repairs at end of lease. By carrying out much needed repairs before you sell or return your car we can save you money and stress.

Please do not touch the repaired panel for 24 hours after completion of the work.

Please do not clean, wash or apply any products to the repaired panels for 5 days after the repair has been completed.

We do not recommend the use of a jet wash for 5 days to allow the paint to fully cure.

Please do not use any acidic or corrosive products on the repaired panels.

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